Problem: Users working with WINSALES on machines where Microsoft Outlook
is installed (versions 2000 and higher) will be prompted to confirm every time
WinSales sends email on your behalf. This commonly occurs when users are running
SYNCHRONIZATION through email, when sending emails from FULFILLMENT CENTER or
WINSALES, or if your database is set up to send emails through triggers.
Solution: The Microsoft Outlook prompts are entirely appropriatte for
the settings you have for your machine. The Microsoft Outlook security features
restrict programs ability to access your email without your approval. This is
done because of issues with viruses and programs that may act malicously in
accessing your email account.
To stop the warning messages from Outlook you will need to modify your security
settings. If you are using Microsoft Outlook with Microsoft Exchange Server you
will need your Exchange Server Administrator to assist you in making these
modifications. For more information on customizing the security settings please
see the following Microsoft Knowledge Base articles:
KB article Q290499 on Administrator Information About E-Mail Security Features:
Q290499
From Q290499: An Outlook E-mail Security Administrator Package has been
developed to allow you to customize the security settings for various Exchange
Server users. The Outlook E-mail Security Administrator Package includes a
ocument (Readme.doc) that explains how to customize and apply custom Outlook
security settings. You can install the Outlook E-mail Security Administrator
Package (Admpack.exe) from one of the following locations: From the
Microsoft Office Resource Kit Web site
or from the Microsoft Office XP Enterprise CD located in the following folder:
\Ork\Files\Pfiles\Orktools\Ork10\Tools\Admpack
KB article Q290497 on not being able to open Attachments:
Q290497
Contact Silent Partner for more information.